Payment Information
American Commerce Insurance Company (ACIC) offers several convenient payment options:
Credit Card Payments
Visa, MasterCard and Discover are accepted.
To make a premium payment by credit card, please call our 24-hour automated payment information line at 1-800-973-2690.
If you wish to speak with a customer service representative before making a payment, please call our Customer Service Center directly at 1-800-222-2114.
Automatic Check Payments
Enroll in our Electronic Payment Plan to have your policy payments withdrawn automatically from your checking or savings account.
How to Enroll:
- Contact our Customer Service Department at 1-800-222-2114 to obtain an Enrollment Authorization form.
- Sign and date the authorization agreement.
- Attach a voided check or savings deposit slip for your account.
- Enclose the enrollment authorization form and your first premium payment, along with the bottom portion of your Notice of Premium due, and return by the due date shown on the policy to:
American Commerce Insurance Company
P.O. Box 182579
Columbus, OH 43218-2579
How does the Electronic Payment Plan work?
By completing and signing the Enrollment Authorization form, you give American Commerce Insurance Company (ACIC) the authority to automatically withdraw all future premiums from your checking or savings account until you advise us otherwise in writing.
When will my Electronic Payments start?
Electronic payment will begin with the next installment due. Once we receive the completed and signed enrollment authorization form, you will receive a full schedule by return mail.
What if I have insufficient funds in my account at the time the deduction is made?
If funds are not available for your deduction, your account will be charged the applicable returned check fee and you may receive a statutory notice of cancellation.
How do I change or cancel my electronic payments?
ACIC must receive written notice of change or termination at least seven (7) days in advance of the next scheduled withdrawal.
Any additional questions on the Electronic Payment Plan should be directed to your ACIC Agent.
Mailed Payments
Payments should be mailed directly to:
American Commerce Insurance Company
P.O. Box 182293
Columbus, OH 43218-2293
To ensure your payment is posted promptly, please use the self-addressed envelope provided and return the bottom portion of your Notice of Premium due found at the bottom of your statement.